Frequently Asked Questions
Boyd Rewards Program
- Ruby: You are automatically enrolled in the Ruby Tier when you sign up with Boyd Rewards.
- Sapphire: Earn 750 Tier Credits annually to achieve our Sapphire Tier.
- Emerald: Earn 15,000 Tier Credits annually to achieve our Emerald Tier.
- Onyx: Earn 50,000 Tier Credits annually to achieve our Onyx Tier.
- Titanium: Earn 200,000 Tier Credits annually to achieve our Titanium Tier.
The more you play, the more Tier Credits you earn. The higher your tier, the more benefits you will enjoy. Tier Credits have no value and may not be cashed out (where available) or redeemed for FastPlay.
To earn Tier Credits whenever you play, INSERT your Boyd Rewards Card into the machine of your choice, or show a dealer at your favorite table game and ask to be rated.
- FastPlay: 1,000 Boyd Points = $1.00
- Retail Purchases: 1,000 Boyd Points = $1.00
To ensure you are getting all the offers you deserve, make sure your Boyd Rewards Card is fully placed into your machine during your play, or presented to your dealer when you visit our table games.
BoydRewards.com
If you have not created an account on BoydRewards.com, activate your account Here or navigate to the hamburger menu on the homepage and click Activate Your Account from the flyout menu.
Alternatively, you can also Activate Your Account by clicking the Boyd Rewards Log In located at the top right of the homepage.
You will then find the Activation information and instructions on the right side of this screen.
If you have already have a BoydRewards.com account, select Forgot Username or Password.
Username Help: if you are having trouble remembering the Username associated with your online access to your Boyd Rewards account, please use your Boyd Rewards ID number to login.
Within Password Help, please provide your Boyd Rewards Card number, Last Name, and Date of Birth. Upon submitting your information using Reset Password, BoydRewards.com will send you an email with your verification code to the email address associated with your BoydRewards.com account. This verification code must be entered in the page within an hour of being sent.
If your password verification link is no longer working, you will need to visit the Reset Password page and enter your information again to receive a new link.
Obtain a win/loss statement online:
- At the top of your BoydRewards.com homepage, proceed to Account and select Win/Loss Statement from the flyout menu
- Under Win Loss Statement Request, select Property, choose the Year, and click Submit
For the security of your personal information we are not able to provide this information via email or fax requests.
Obtain a W2G report online:
- At the top of your BoydRewards.com homepage, proceed to Account and select W-2G Form from the flyout menu
- Under W2G Form Request, select Property and choose the Year
- For any eligible winnings, select the Date, Game Description, and/or Amount
- Scroll to the bottom of the screen to Download the W2G report for your selected criteria
If you do not have a W2G report for the selected property or year, a message will display stating there was no information available for the requested property and year.
For the security of your personal information we are not able to provide this information via email or fax requests.